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Offers

Hacienda Xcanatun, Angsana Heritage Collection

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Stay More, Pay Less

Save up to 25% off on your suites when you stay 4 nights or more with us

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POOL hacienda

Sharing Time

Come together on a trip of a lifetime, and enjoy 20% off our Best Available Rate and exclusive perks

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hacienda xcanatun terrace 2023

Super Saver

Sense the moment and save up to 20% when you book your getaway

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couple hacienda

Come Closer

Sense the connection with our exclusive romantic package

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Spa Hacienda Xcanatun by Angsana

Live for Spa

Retreat from the daily grind and surrender to tranquillity

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tub hacienda xcanatun 2023

Best Available Rate

Enjoy maximum flexibility with our Best Available Rates

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Terms & Conditions

  • Rates are quoted in US Dollars (USD) on a per suite per night basis
  • Rates are subject to 10% Service Charge plus 21% Taxes (5% Lodging Tax and 16% Value Added Tax), which are subject to change according to local legislature
  • Check-in time is 15:00 hrs and check-out time is 12:00 hrs.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 12:00 hrs to 18:00 hrs will be charged 50% of the Best Available Rate of the day.
  • Late check-out from 18:00 hrs will be charged 100% of the Best Available Rate of the day.
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation and guarantee policies
  • Reservations will be cancelled at the Hotel’s discretion without prior notice should an invalid credit card be submitted
  • Extra person will be charged USD 50 per person per night, subject to 10% Service Charge plus 21% Taxes (5% Lodging Tax and 16% Value Added Tax)
  • Guests who have prepaid the room must present the same credit card used to make the reservation at check-in.
  • Pets are allowed: Contact us in advance to find out our pet policy. 🐾
  • The hotel requests that resort guests do not smoke in the suites and use the dedicated outdoor smoking areas. Any guest who smokes or has smoked in the room will be subject to a cleaning fee of USD 50 per night.


Cancellation Policy

  • The original credit card used during the reservation must be presented at check-in for verification.
  • From today until December 20, 2023: Free cancellation up to 24 hours before arrival. After that time, the charge of one night plus taxes will be applied, as a penalty.
  • From December 21, 2023 to January 2, 2024: Free cancellation up to 30 days before arrival and 100% of accommodation charges confirmed after that.
  • From January 3, 2024 to December 18, 2024: Free cancellation up to 24 hours before arrival. After that time, the charge of one night plus taxes will be applied, as a penalty.
  • In case of early departure, the full amount will be charged according to the reservation cancellation terms.
  • In case of No Show, the full amount will be charged according to the reservation cancellation terms.
  • Specific policies for each offer may apply.
BEST PRICE GUARANTEE

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