Stay More, Pay Less
Extend your getaway and enjoy up to 25% savings when staying four nights or more.
Offers
Hacienda Xcanatun, Angsana Heritage Collection
Exclusive benefits for website booking
Book directly through our website and enjoy privileges created to enrich your time at the hacienda. Reserve a 60-minute massage and receive a complimentary upgrade to 90 minutes, with no limit on the number of eligible treatments during your stay. Each adult can also raise a glass to the day with one signature cocktail, served daily. Terms and conditions apply.
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Limited Time Offer
Discover a seasonal escape with up to 15% savings, daily American breakfast and flexible booking conditions.
Live for Family
Create meaningful family moments with daily breakfast, dining for children, plus a regional cooking experience.
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Best Available Rate
Enjoy maximum flexibility and access to our Best Available Rate for a stay tailored to your travel plans.
Live for Wellbeing
Awaken the senses through wellness rituals, restorative spa treatments and experiences designed for complete relaxation.
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Live for Romance
Reconnect with a thoughtfully curated escape including breakfast, a romantic dinner and a couples’ massage.
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Live to Celebrate - Christmas
Indulge in a festive retreat filled with authentic flavors, elegant moments, and special privileges.
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Live to Celebrate - New Year
Ring in 2027 surrounded by timeless charm, exquisite flavors, and the spirit of new beginnings.
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Super Saver
Sense the moment and save up to 20% when you book your getaway at least 6 days in advance.
Discover a sanctuary where Yucatecan heritage and contemporary luxury meet, surrounded by the wonders of the region.
Facilities and services
Angsana Gallery
Angsana Spa
Chapel
Destination Dining
Fitness Centre
In-Room Dining
Meetings & Events Facilities
Restaurant Dining
Swimming Pool
Weddings
Yoga
WithBanyan Program
As part of our community, we invite you to discover uniquely Banyan experiences, with exclusive member rates, spa privileges, invitations to new destinations, and opportunities to enrich your world.
Discover WithBanyan today.
Terms & Conditions
- For website bookings, guests will receive a voucher upon check-in for unlimited spa upgrades (enjoy a 90-minute massage when booking a 60-minute session) plus a complimentary cocktail per adult, per day, during their stay.
- Children from 0 to 11 years can be accommodated at no additional cost sharing the same room with their parents (max 2 kids).
- Rates are quoted in US Dollars (USD) on a per suite per night basis
- Rates are subject to applicable service charges and local taxes, including Value Added Tax (VAT), lodging tax and municipal taxes, as required by local legislation and subject to change.
- Check-in time is 15:00 hrs and check-out time is 12:00 hrs.
- Early check-in and late check-out are subject to availability.
- Late check-out from 12:00 hrs to 18:00 hrs will be charged 50% of the Best Available Rate of the day.
- Late check-out from 18:00 hrs will be charged 100% of the Best Available Rate of the day.
- Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation and guarantee policies.
- Reservations will be cancelled at the Hotel’s discretion without prior notice should an invalid credit card be submitted.
- Extra person will be charged USD 50 per person per night, subject to 10% Service Charge plus 21% Taxes (5% Lodging Tax and 16% Value Added Tax).
- Guests who have prepaid the room must present the same credit card used to make the reservation at check-in.
- Pets are allowed: Contact us in advance to find out our pet policy. 🐾
- The hotel requests that resort guests do not smoke in the suites and use the dedicated outdoor smoking areas. Any guest who smokes or has smoked in the room will be subject to a cleaning fee of USD 50 per night.
Cancellation Policy
- The original credit card used during the reservation must be presented at check-in for verification.
- Free cancellation up to 24 hours prior to arrival or one night’s accommodation charges thereafter. Beyond that time, the amount due is not refundable, even if the booking is cancelled, modified or No-Show.
- In case of early departure, the full amount will be charged.
- In case of No Show, the full amount will be charged according to the reservation cancellation terms.
- Specific policies for each offer may apply.