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Stay More, Pay Less

Save an attractive 25% off if you stay longer with us!

Be rewarded for staying longer at Angsana’s destination playgrounds! Enjoy up to 25% off Best Available Rate when you book 3 nights or more. • Daily breakfast for two persons per bedroom at Jendela • Complimentary breakfast for kids below 6 years old • 25% off on dining at Jendela (Exclude alcoholic beverages) • 25% off on selected Spa treatment at Angsana Spa • 25% off on selected merchandise at Angsana Gallery • 25% off on laundry • Complimentary in-room minibar per stay * Minimum of 3 nights stay is required

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Terms & Conditions

  • Rates are quoted in Malaysian Ringgit (MYR), on a per room per night basis.
  • Rates are subject to 6% Service Tax, MYR3 and MYR10 prevailing government taxes, on a per room per night basis.
  • Check-in time is from 1500 hours and check-out time is before 1200 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 1200 hours to 1800 hours will be charged at 50% of the Best Available Rate of the day. From 1800 hours will be charged 100% of the Best Available Rate of the day.
  • Original credit card used during booking must be presented at the time of check-in for verification.
  • Note: All add-on services selected during the booking process is not included in the "Payment Details" and will be chargeable upon check-in at the Resort.
  • Booking will be cancelled at the Resort’s discretion without prior notice should an invalid credit card be submitted.
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking, as per our cancellation policies.
  • Letter of authorisation and signatory are required for bookings made via email, telephone or fax.
  • Extra person charge is MYR180 per person per night, subject to 6% Service Tax. Package inclusions are not included unless a full extra person package is paid.
  • No durian, mangosteen and dragon fruit can be consumed in the Resort.
  • No pets are allowed in the Resort.
  • No smoking/vaping is allowed in the Resort. Anyone found to be smoking or vaping will be charged a cleaning fee of MYR1,000 per night.
  • Complimentary self-parking is available for in-house guest and on first come first served basis.


Child Policy

  • Infants and toddlers aged 5 years and below, accompanied by parents/adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
  • Children aged 6 to 12 years, accompanied by parents/adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, excluding kid’s menu.


Tax Waiver Announcement

  • Tourism Tax exemption is applicable till 31 December 2022.
  • The Penang Local Government Fee exemption is applicable till 30 June 2022.


Cancellation Policy

  • Reservation requires one night’s deposit.
  • Cancellation made thereafter, including no-show and early departure, will be subject to one night deposit of the accommodation charges.
  • Rebooking is allowed up to 14 days prior to arrival.
  • Rebooking could incur difference in rates based on the new dates selected.


Travel Advisory

https://www.angsana.com/travel-advisory

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