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Live for Family

Blissful Retreat with family!

Discover the ultimate destination for family fun, adventure and relaxation. Kids eat for free while parents can recharge with a refreshing massage treatment. Stay with us and earn Accor Live Limitless points.


Book the Live for Family package and enjoy attractive inclusions such as:

• Daily breakfast for two adults and two kids at Jendela

• Daily Set Dinner for two adults and two kids at Jendela

• Entrance Ticket to Entopia for two adults and two kids

• Complimentary Single Scoop of Ice-cream/Milkshake for two kids.

• Minimum of 2 nights stay is required.

• Above mentioned kids is for maximum of two (Up to 12 years old).

• Entopia is open 9am to 5pm daily except on every Wednesday.

• This offer is for two adults and two kids. Any additional pax will be charged accordingly.

• 20% off on Food & Beverage for dine-in in all restaurants. Not applicable for in-room dining, alcoholic beverages and with on-going offers and discounts

• 20% off on ala-carte spa menu (for massages and facial only) at Angsana Spa

• 15% off on Angsana Signature product (excluding consignment items) at Angsana Gallery

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ADVANCE PURCHASE

Terms & Conditions

  • Rates are quoted in Malaysian Ringgit (MYR), on a per room per night basis.
  • 3 days advance booking required.
  • Rates are subject to 6% Service Tax, MYR3 and MYR10 prevailing government taxes, on a per room per night basis.
  • Check-in time is from 1500 hours and check-out time is before 1200 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 1200 hours to 1800 hours will be charged at 50% of the Best Available Rate of the day. From 1800 hours will be charged 100% of the Best Available Rate of the day.
  • Original credit card used during booking must be presented at the time of check-in for verification.
  • Note: All add-on services selected during the booking process is not included in the "Payment Details" and will be chargeable upon check-in at the Resort.
  • Booking will be cancelled at the Resort’s discretion without prior notice should an invalid credit card be submitted.
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking, as per our cancellation policies.
  • Letter of authorisation and signatory are required for bookings made via email, telephone or fax.
  • Extra person charge is MYR180 per person per night, subject to 6% Service Tax. Package inclusions are not included unless a full extra person package is paid.
  • No durian, mangosteen and dragon fruit can be consumed in the Resort. • No pets are allowed in the Resort. • No smoking/vaping is allowed in the Resort. Anyone found to be smoking or vaping will be charged a cleaning fee of MYR1,000 per night.
  • Complimentary self-parking is available for in-house guest and on first come first served basis.



Child Policy

  • Infants and toddlers aged 5 years and below, accompanied by parents/adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
  • Children aged 6 to 12 years, accompanied by parents/adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, excluding kid’s menu.


Tax Waiver Announcement

  • Tourism Tax exemption is applicable till 31 December 2022.
  • The Penang Local Government Fee exemption is applicable till 30 June 2022.


Cancellation Policy

  • Reservation requires full payment. Cancellation made, including no-show

    and early departure will be subject to 100% of confirmed accommodation charges

  • Peak Dates: 24-31 December (Both dates inclusive). Rebooking is allowed up to 14 days before arrival.

  • Rebooking could incur a difference in rates based on the new dates selected.


    Travel Advisory

https://www.angsana.com/travel-advisory

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