Rates are quoted in Vietnam Dong (VND) subject to a 5% service charge and prevailing government tax for 2 guests on a per bedroom per night basis
Check-in time is from 3pm and check-out time is up to 12noon
Early check-in and late check-out are subject to availability
Early check-in from 10am to 2pm will be charged 50% of the Best Available Rate of the day
Late check-out from 12noon to 4pm will be charged 50% of the Best Available Rate of the day
In the event of a no-show or early departure, the total rate of the confirmed room nights for the unconsumed night(s) shall be charged
Reservations can be cancelled at the resort’s discretion for reasons such as, but not limited to, invalid credit card or incorrect rate
Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies
Please present the credit card used to make your reservation during check-in at the resort. If the credit card, with which the reservation was made, is not presented at the time of check-in, the resort may be required to charge again. Please note if you are booking on behalf of someone else, you must contact the resort to arrange for third-party billing
Policy for Additional Guests
A one-bedroom unit can accommodate a maximum of 3 adults and 3 children under 12, but the total number of guests must not exceed 4 per bedroom
Children 12 years old and above are considered adults and will be subject to an adult surcharge
The surcharge for a 3rd adult is VND 1,400,000 net per night, inclusive of breakfast and an extra bed upon request, subject to availability
Children 4 – 11 years old sharing the existing bed with their parents will be charged VND 250,000 net per child per night, inclusive of breakfast
Children under 4 years old can share the existing bed with their parents free of charge. A baby cot can be provided for children under 2 years old upon request, subject to availability
Any additional children or adults selected during the booking process beyond the standard 2 guests per bedroom are not included in the room rate and will be charged upon check-in at the resort
Other Information
Minors under 18 must be accompanied by at least one parent
Present a valid ID/passport (for adults) and copy of birth certificate (for children) to check-in at the resort
No pets are allowed
Cooking equipment, fresh food, durian, or smelly fruit/food are not allowed in the resort
No smoking on premises except designated areas. In case of violation, a fine of VND 5,000,000 net per time for refreshment will be imposed into the room account
For international travelers, some ferry/boat services may require a valid passport upon boarding as per Vietnam law. To ensure a smooth arrival on our island, please ensure to bring both your valid passport and Temporary Residence Card (TRC) if you are a foreign resident in Vietnam. Local authorities may request to see these documents