Book Now, Stay Later


 

From Now Until 31 March 2021
Enjoy an attractive 20% off our Best Available Rate. Stay with us and earn Accor Live Limitless points.


Take advantage of our limited time offer, valid until 31st March 2021 only.

Enjoy an attractive 20% off our Best Available Rate.
Stay with us and earn Accor Live Limitless points.

Book Your Stay Now, Stay Later and enjoy these attractive inclusions:

  • Daily Breakfast for two persons per bedroom at Jendela.
  • Complimentary RM75 Food Credit per bedroom per day.
  • Complimentary In-Room Mini Bar.

 

Terms & Conditions

Package Specific Terms and Conditions

  • This offer is open for booking from now until 31 Mar 2021.
  • This offer is open for stays from 5 Mar until 23 Dec 2021.
  • A minimum stay of 01 night is required for this offer.
  • This offer is available for all room categories in Kerongsang Wing only.
  • This offer cannot be combined with other promotions and gift certificates.
  • The daily complimentary RM75 food credit is applicable for per room per night basis, and cannot be carried forward.
Tax Waiver Announcement
  • With the introduction of 2020 economic stimulus package by the Malaysia government, a Service Tax and Tourism Tax exemption is applicable till 30 June 2021.
  • The Penang Local Government Fee will be waived till 30 June 2021.
General Terms and Conditions

Terms and Conditions
  • Rates are quoted in Malaysia Ringgit (MYR), on a per room per night basis.
  • Rates are subject to 6% Service Tax, MYR3 and MYR10 prevailing Government taxes, on a per room per night basis.
  • Check-in time is from 1500 hours and Check-out time is before 1200 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 1200 hours to 1800 hours will be charged at 50% of the Best Available Rate of the day. From 1800 hours will be charged 100% of the Best Available Rate of the day.
  • Original credit card used during booking must be presented at the time of check-in for verification.
  • Note: All add-on services selected during the booking process is not included in the "Payment Details" and will be chargeable upon check-in at the Resort.
  • Booking will be cancelled at the Resort’s discretion without prior notice should an invalid credit card be submitted.
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking, as per our cancellation policies.
  • Letter of authorisation and signatory are required for bookings made via email, telephone or fax.
  • Extra person charge is MYR180 per person per night, subject to 6% Service Tax. Package inclusions are not included unless a full extra person package is paid.
  • No durian, mangosteen and dragon fruit can be consumed in the Resort.
  • No pets are allowed in the Resort.
  • No smoking/vaping is allowed in the Resort. Anyone found to be smoking or vaping will be charged a cleaning fee of MYR1,000 per night.
Child Policy
  • Infants and toddlers aged 3 years and below, accompanied by parents/adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
  • Children aged 4 to 12 years, accompanied by parents/adults, can stay on existing bedding with our compliments, and dine at 50% off regular menu prices, excluding kid’s menu.
Other Information
  • Complimentary self-parking is available for in-house guest and on a first-come-first-serve basis.
Cancellation Policy
  • Reservation requires full prepayment. Any cancellation made, including no-show and early departure, will be subject to a 100% of confirmed accommodation charges. Rebooking is allowed up to 14 days prior to arrival. Rebooking could incur difference in rates based on the new dates selected.
Travel Advisory

 

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