Book Now, Stay Later
From Now Until 30 November 2021
Enjoy an attractive 20% off our Best Available Rate. Stay with us and earn Accor Live Limitless points.
Take advantage of our limited time offer, valid until 30 November 2021.
Enjoy an attractive 20% off our Best Available Rate.
Stay with us and earn Accor Live Limitless points.
Book Your Stay Now, Stay Later and enjoy these attractive inclusions:
- Daily Breakfast for two persons per bedroom at Jendela.
- Complimentary RM75 Food Credit per bedroom per day.
- Complimentary In-Room Mini Bar.
Package Specific Terms and Conditions
- This offer is open for booking from now until 30 November 2021.
- This offer is open for stays from 17 September until 23 December 2021.
- A minimum stay of 01 night is required for this offer.
- This offer is available for all room categories in Kerongsang Wing only.
- This offer cannot be combined with other promotions and gift certificates.
- The daily complimentary RM75 food credit is applicable for per room per night basis, and cannot be carried forward.
- With the introduction of 2020 economic stimulus package by the Malaysia government, a Service Tax and Tourism Tax exemption is applicable till 31 December 2021.
- The Penang Local Government Fee will be waived till 31 December 2021.
Terms and Conditions
- Rates are quoted in Malaysia Ringgit (MYR), on a per room per night basis.
- Rates are subject to 6% Service Tax, MYR3 and MYR10 prevailing Government taxes, on a per room per night basis.
- Check-in time is from 1500 hours and Check-out time is before 1200 hours.
- Early check-in and late check-out are subject to availability.
- Late check-out from 1200 hours to 1800 hours will be charged at 50% of the Best Available Rate of the day. From 1800 hours will be charged 100% of the Best Available Rate of the day.
- Original credit card used during booking must be presented at the time of check-in for verification.
- Note: All add-on services selected during the booking process is not included in the "Payment Details" and will be chargeable upon check-in at the Resort.
- Booking will be cancelled at the Resort’s discretion without prior notice should an invalid credit card be submitted.
- Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking, as per our cancellation policies.
- Letter of authorisation and signatory are required for bookings made via email, telephone or fax.
- Extra person charge is MYR180 per person per night, subject to 6% Service Tax. Package inclusions are not included unless a full extra person package is paid.
- No durian, mangosteen and dragon fruit can be consumed in the Resort.
- No pets are allowed in the Resort.
- No smoking/vaping is allowed in the Resort. Anyone found to be smoking or vaping will be charged a cleaning fee of MYR1,000 per night.
- Stays are allowed for fully vaccinated guests and proof of Digital Vaccination Certificate (upon completion of serving 14 days after 2nd dose) is a must upon arrival at resort premise.
- Children 17 years of age and below are allowed to accompany fully vaccinated parents for stays by adhering to the general health protocols.
- Infants and toddlers aged 3 years and below, accompanied by parents/adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
- Children aged 4 to 12 years, accompanied by parents/adults, can stay on existing bedding with our compliments, and dine at 50% off regular menu prices, excluding kid’s menu.
- Complimentary self-parking is available for in-house guest and on a first-come-first-serve basis.
- Reservation requires full prepayment. Any cancellation made, including no-show and early departure, will be subject to a 100% of confirmed accommodation charges. Rebooking is allowed up to 14 days prior to arrival. Rebooking could incur difference in rates based on the new dates selected.