Our customer service team will be happy to render any help and assistance needed before, during, or even after your stay.
Whether you require information about the resort, assistance in handling your flight details, booking transportation or any other services, our team will handle your request promptly.
Limousine services can be arranged to bring guests to and from the hotel, the shopping centers and tourist sites in the city center.
Guests may also rent bicycles from the hotel to explore the beautiful surroundings of Xixi Wetland and West Lake.
The hotel can assist guests in making arrangements for various tour itineraries to different museums, tea gardens, etc.
Hangzhou has a subtropical monsoon climate with four seasons. It is warm and wet in summer, and cold and dry in winter. It experiences moderate weather during spring and fall, which is the peak season for tours and sightseeing.
GMT+8, same as Beijing.
220V, two flat-pin plug
Chinese is the official language, with English gradually becoming popular
Renminbi is the currency in circulation. The hotel accepts foreign currencies and credit cards such as: Visa, MasterCard and American Express.
Hangzhou is the capital of Zhejiang province, a central city at the southern wing of the Yangtze River Delta. It is one of the most famous cities in China, known for its stunning scenery. The saying in Chinese of Suzhou and Hangzhou being heaven on earth demonstrates the heartfelt appreciation that people have of this city since the days of old. On June 24, 2011, Hangzhou's West Lake was officially recognized as a “World Heritage Site”, and it is currently the only such recognised lake site in China. It is also among the very few lake heritage sites listed.